Conversational Intelligence

Mastering the Art of Effective Communication

As a senior business professional or entrepreneur, engaging in meaningful conversations can significantly impact your organisation’s success and foster stronger relationships with your team, clients, and stakeholders. Join us for an insightful workshop on Conversational Intelligence, a unique program that stands out with its combination of cutting-edge psychological insights, practical techniques, and the expertise of a renowned psychologist, Richard Reid. Discover how to elevate your communication skills to drive collaboration, innovation, and lasting connections.

The Power of Conversational Intelligence

Conversational intelligence is engaging in conversations that foster trust, collaboration, and understanding. Research shows that leaders who excel in conversational intelligence strengthen team dynamics and enhance overall organisational performance. By mastering the art of conversation, you’ll learn to create environments where ideas flow freely, conflicts are resolved effectively, and teams are empowered to perform at their best.

Transform Your Communication Style

This workshop is thoughtfully crafted for senior business professionals and entrepreneurs eager to enhance their conversational skills. You will learn:

The Foundations of Conversational Intelligence

Discover conversational intelligence, including critical components such as active listening, empathy, and adaptability. Explore the impact of your communication style and how it affects team dynamics.

Cutting-Edge Psychological Insights

Dive into the latest research in psychology and neuroscience that highlights how our brains react during conversations. Learn about the neurological processes that affect decision-making, empathy, and rapport. Understand the science behind why specific conversations succeed or fail and how you can leverage this knowledge for better outcomes.

Practical Techniques for Effective Communication

Gain practical tools and techniques to improve your conversational abilities. This includes developing active listening skills, using powerful questioning techniques, and mastering giving and receiving constructive feedback. These strategies will equip you to engage with others and create meaningful connections, with immediate application in your professional life.

Building Trust and Raport

Learn how to cultivate trust in your conversations, enabling you to build stronger relationships with team members and stakeholders. Understand the role of non-verbal communication, emotional intelligence, and authenticity in fostering a sense of connection and rapport.

Navigating Difficult Conversations

Develop skills to manage challenging conversations that may arise professionally and effectively. You’ll learn techniques to remain calm, composed, and solution-oriented during high-stakes discussions, ensuring positive outcomes even in difficult situations.

Meet your instructor

Richard Reid

Psychologist Richard Reid, a well-respected organisational psychology and communication expert, leads this transformative workshop. With over 20 years of experience, Richard has helped numerous organisations improve their communication practices, fostering collaboration and innovation.

Richard has published numerous articles on conversational intelligence. He is known for incorporating practical, evidence-based strategies into his training sessions, empowering leaders to improve their communication skills effectively. As a dynamic speaker, Richard’s engaging style ensures participants learn and enjoy the experience.

Real-World Applications

The knowledge and skills gained from this workshop can lead to transformative outcomes for you and your organisation

Improved Team Collaboration

Enhance your ability to foster a collaborative environment where team members feel empowered to contribute ideas and solutions. Develop strategies that encourage open dialogue and teamwork, driving innovation and engagement.

Better Conflict Resolution

Become confident and skilled in managing conflicts through effective conversations. Learn how to utilise conversational intelligence to address misunderstandings and disagreements productively, leading to stronger relationships and better teamwork.

Stronger Leadership Presence

Cultivate your leadership presence through improved conversational skills, allowing you to inspire trust and respect among your peers and team members. Present your ideas clearly and persuasively, enhancing your influence and impact.

Increased Emotional Intelligence

Heighten your ability to read verbal and non-verbal cues, enabling you to respond more effectively to the needs and emotions of others. Develop a deeper understanding of how your emotional state influences your conversations and decision-making.

Enhanced Performance Outcomes

Organisations prioritising conversational intelligence see measurable performance, productivity, and employee satisfaction improvements. By applying what you learn, you can contribute to a healthier work environment that supports your team’s success.

Flexible Learning Formats

This content is available in various formats to suit your needs, including workshops, webinars, conference talks, and 1-2-1 coaching sessions. We understand that everyone’s learning style is different, so choose the format that best fits your schedule and learning preferences.

Who should attend?

This workshop is ideal for senior professionals, entrepreneurs, HR leaders, and anyone committed to enhancing their communication skills. Whether you are leading a team, managing client relationships, or facilitating collaboration, the insights gained from this workshop will empower you to elevate your conversational intelligence.

Who should attend?

Contact us today

Join Richard Reid and a network of forward-thinking professionals dedicated to enhancing their conversational intelligence and fostering a collaborative culture within their organisations. Invest in your communication journey today and witness its remarkable impact on your leadership and your organisation’s success!